Too much manual work for a small team
8 hours of monthly digest work, automated
OmniHQ is an all-in-one retention marketing system for ecommerce brands with a forward-deployed marketer included, so digests and flows run automatically instead of by hand.
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flows launched, digests included, without added headcount
The problem
Your marketing team is smaller than your to-do list
Small ecommerce teams keep adding channels and segments without adding headcount. The result is a backlog of flows, campaigns, and tests that never gets built because there's no time to build them.
What we hear from brands
an outdoor gear brand: small marketing team spending excessive time in the operational weeds
an AV-mounting brand serving D2C and B2B buyers: limited team bandwidth to build and maintain complex personalized flows
a baby-gear brand: bandwidth is the recurring blocker, even running a nine-figure business
The new way
Dynamic content replaces manual updates
Instead of editing every email and SMS by hand each time a promotion changes, dynamic content updates banners and text automatically, on schedule, across every flow. I Love Linen freed up 5 hours a week this way, enough to preschedule an entire holiday period in advance.
Outcomes brands report
8 hours
of marketing team time saved monthly
5 hours
of weekly hand-editing eliminated
How it works
Nothing goes dark while you move
Audit first
Your forward-deployed marketer maps what you run today and what it will look like once it is one platform.
Build in parallel
The new flows and segments are assembled next to the live ones, so there is no window where campaigns stop.
Cut over deliberately
You go live channel by channel on a date you picked, with the old stack still standing behind you until you do not need it.
The platform
Ten modules, one real-time engine underneath
OmniHQ's real-time CDP sits at the center of ten connected modules, all reading from a commerce-specific data model built for products and orders, not generic web events. The engine processes 2M requests per minute at under 300 milliseconds.
Including
Your forward-deployed marketer
Fewer accounts, more attention, faster answers
Under 15 accounts per forward-deployed marketer versus 60 or more at other platforms is the structural reason OmniHQ can promise a 5-minute response and four meetings a month instead of one.
Fewer than 15 accounts per marketer, versus 60+
5-minute response time versus 72 hours
4 meetings a month versus 1
Replace your stack
The tools you are replacing, and why it works
Email platforms, SMS senders, and recommendation engines all read from their own database. OmniHQ unifies those functions so recommendations know what the SMS just sent, and the SMS knows what the email already tried.
See how OmniHQ can help your business grow
Book a demo to walk through the platform with a real person, not a slide deck.